Austrian Airlines restructures route network

Austrian Airlines is restructuring its route network. Beginning October 2018, Austrian Airlines will remove certain connections from its winter schedule, such as Hong Kong, Havana and Colombo. Isfahan and Shiraz in Iran will be cancelled in the middle of September 2018. Starting at the end of October 2018, flight service to Miami will only be offered on a seasonal basis in summer instead of the entire year. Affected passengers will be rebooked on other flights.

A special guideline has been issued for these schedule changes:

» Irregularity Handling Procedure for Confirmed Cancellation of Austrian Airlines flights

This guideline allows travel agents to reissue OS, LH and LX documents without a waiver entry in more cases compared to standard procedures, provided all mentioned conditions are fulfilled.

Please note that this guideline is only applicable to the schedule changes mentioned in the guideline. All other schedule changes have to be treated according to the respective airline's Standard INVOL rules.