Strike of Air Traffic Controllers in Brussels

Due to Air Traffic Controllers' strike activities in Brussels on Wednesday, 13 and on Thursday, 14 April 2016, flights might be affected by single delays and cancellations.

All passengers flying to/from Brussels on 13 and 14 April are requested to check the status of their flight at LH.com before setting out on their journey.

Flight status

Lufthansa passengers whose contact details are saved in their customer profile or in the PNR will be notified about flight changes by text or email.

Kindly contact your Lufthansa Group representative for rebooking options for passengers whose flight has not been cancelled (goodwill policy).

Customers affected by a flight cancellation can rebook free of charge or have their ticket refunded. You are welcome to make rebookings/reissues for cancelled Lufthansa flights yourself in accordance with the Lufthansa Standard INVOL rules. You can make the refund on an involuntary basis directly in your GDS. In this case you do not need an approval/waiver from your Service Team.

You will find general information on handling flight irregularities on OS documents here.

You will find general information on handling flight irregularities on SN documents here.

You will find general information on handling flight irregularities on LX documents here.

Lufthansa regrets any inconvenience to Lufthansa passengers caused by this strike and will do its utmost to minimise impacts on passengers.