Flight schedule disruptions due to strike in France from 5 to 7 December 2019

Due to a strike by the public national service in France from 5 to 7 December 2019, Lufthansa Group flights to and from France are adversely affected.

Lufthansa Group rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can rebook once free of charge or have their ticket refunded. You are welcome to make rebookings/reissues/refunds for cancelled flights on Austrian Airlines/Lufthansa/SWISS tickets yourself in accordance with the Flight irregularities policy for business partners (OS/LH/LX).

Brussels Airlines INVOL rules apply to Brussels Airlines tickets.

Please note: The Flight irregularities policy and the INVOL rules only apply to flights which have already been cancelled.

All Lufthansa passengers are requested to check the status of their flight at lufthansa.com before setting out on their journey.

» Flight status request for individual flights

In the event of cancellation, all Lufthansa passengers will be automatically rebooked on another flight free of charge and will be informed, provided that their contact data is stored in the PNR or in their Miles & More profile.

To find out more about the impact on flight operations of Austrian Airlines, Brussels Airlines, Eurowings and SWISS, kindly check the respective websites.

• austrian.com
• swiss.com
• brusselsairlines.com
• eurowings.com

The Lufthansa Group airlines regret the inconveniences caused and will do their utmost to keep the effects to a minimum.