Information about disruptions to the Lufthansa Group flight schedule to/from the Middle East

In view of the current situation, the Lufthansa Group has decided to suspend its regular flights to and from Beirut (BEY) and Tehran (THR) up to and including Tuesday, 30 April 2024. In addition, Lufthansa will not use the Iranian airspace up to and including Tuesday, 30 April 2024.

The Lufthansa Group airlines are cancelling the flights to Tel Aviv (TLV) and Erbil (EBL) from Friday, 19 April through Saturday, 20 April 2024 (7 a.m. CEST). During the same period, it will fly around Iraqi airspace.

After thorough evaluation, SWISS has decided to suspend its flights to Tel Aviv (TLV) through Thursday 25 April 2024.

The Lufthansa Group is continuously monitoring and assessing the security situation in the Middle East and is in close contact with the authorities. The safety of passengers and crews is always our top priority.

Important notes regarding short-term flight cancellations

In case of short-term flight cancellations within 48 hours (in select cases: up to 5 days) before departure, no (immediate) UN will be set in the PNR in all cases. In this case, you can do the rebooking/reissue without having to request a waiver.

» To the Factsheet „Notes regarding short-term flight cancellations“

Lufthansa Group rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can rebook once free of charge or have their ticket refunded. You are welcome to make rebookings/reissues/refunds for cancelled flights on Austrian Airlines/Brussels Airlines/Lufthansa/SWISS tickets yourself in accordance with the Schedule Change/Irregularity Policy for Travel Agents (OS/SN/LH/LX).

Please note: The Schedule Change/Irregularity Policy only applies to flights which have already been cancelled or which have been automatically rebooked by the airline.

19.04.2024 15:04  CET