Strike by airport staff in Italy on 24 September 2024

Due to an announced strike by parts of the airport staff in Italy on Tuesday, 24 September 2024, Lufthansa Group flights to and from Italy may be affected.

Guests who are affected by an irregularity have been informed accordingly (provided the contact details are stored in the booking).

We ask passengers to check the status of their flight before setting out on their journey.

» Austrian Airlines flight status
» Brussels Airlines flight status
» Eurowings flight status
» Lufthansa flight status
» SWISS flight status
» Air Dolomiti flight status
» Discover Airlines flight status

Important notes regarding short-term flight cancellations

In case of short-term flight cancellations within 48 hours (in select cases: up to 5 days) before departure, no (immediate) UN will be set in the PNR in all cases. In this case, you can do the rebooking/reissue without having to request a waiver.

» To the Factsheet „Notes regarding short-term flight cancellations“

Rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can rebook once free of charge or have their ticket refunded.

• You are welcome to make rebookings/reissues/refunds for cancelled flights on Austrian Airlines/Brussels Airlines/Lufthansa/SWISS tickets yourself in accordance with the Schedule Change/Irregularity Policy for Travel Agents (OS/SN/LH/LX)
  
  
• You are welcome to make rebookings/reissues/refunds for cancelled flights on Air Dolomiti tickets yourself in accordance with the Rules for handling of long term schedule changes and short term schedule changes (re-bookings / reissues / refunds) in Travel Agency sales (EN)

Please note: The Schedule Change/Irregularity Policy only applies to flights which have already been cancelled or which have been automatically rebooked by the airline.