Strike by the trade union ver.di at Dusseldorf, Cologne/Bonn and Hamburg airports on 20 April 2023 and 21 April 2023 and at Stuttgart airport on 21 April 2023

For Thursday, 20 April 2023 and Friday, 21 April 2023, the trade union ver.di has called for a one-day strike of security staff at the airports in Dusseldorf (DUS), Cologne/Bonn (CGN) and Hamburg (HAM) and for Friday, 21 April at the airport in Stuttgart (STR). Cancellations and delays are expected in the Lufthansa Group flight schedule to and from these airports. Cancelled flights can be checked in Altea CM and/or OneRes.

We ask passengers to check the status of their flight before setting out on their journey.

» Austrian Airlines flight status
» Brussels Airlines flight status
» Eurowings flight status
» Lufthansa flight status
» SWISS flight status

Train ticket for cancelled German domestic flights

If a German domestic Lufthansa flight is cancelled, passengers can exchange their ticket into a Deutsche Bahn ticket free of charge. We recommend travelers to make a reservation on the Deutsche Bahn website. Please note that the ticket is only valid on Deutsche Bahn trains on the day of issue and the following day (except for "City Night Line trains" of Deutsche Bahn). Travelers with a connecting flight from Frankfurt or Munich should allow sufficient time for changing from train to flight when planning their rail journey to the airports.

There is also a strike of the German Railway system announced for Friday, 21 April. This might include all long-distance trains but also regional trains. Recovery of passengers from cancelled German domestic flights onto trains on Friday, 21 April will probably not possible! If passengers want to travel with train on Saturday, the exchange of the train ticket may not be done before Friday (ticket is only valid two days after the exchange).

» Good for Train - ICE Fahrkarte

Important notes regarding short-term flight cancellations

In case of short-term flight cancellations within 48 hours (in select cases: up to 5 days) before departure, no (immediate) UN will be set in the PNR in all cases. In this case, you can do the rebooking/reissue without having to request a waiver.

» To the Factsheet „Notes regarding short-term flight cancellations“

Lufthansa Group rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can rebook once free of charge or have their ticket refunded. You are welcome to make rebookings/reissues/refunds for cancelled flights on Austrian Airlines/Brussels Airlines/Lufthansa/SWISS tickets yourself in accordance with the Schedule Change/Irregularity Policy for Travel Agents (OS/SN/LH/LX).

Please note: The Schedule Change/Irregularity Policy only applies to flights which have already been cancelled or which have been automatically rebooked by the airline.

20.04.2023 11:35  CET