The Lufthansa Group airlines are reducing their flight offer within Europe by up to 25 percent

As a result of the current situation caused by the accelerated spread of the Coronavirus, Austrian Airlines, Lufthansa and SWISS are cancelling up to 25 percent of their flight offer within Europe for the period from 8 to 28 March 2020. In addition, single day flight cancellations may also occur on intercontinental routes.

The necessary flight cancellations will be completed tonight, Thursday, 5 March 2020. Customers affected by flight cancellations will be rebooked automatically as far as possible. You can make changes to the automated rebookings yourself using the Flight irregularities policy for business partners (OS/LH/LX).

Part 1 – Lufthansa Group rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can rebook once free of charge or have their ticket refunded. You are welcome to make rebookings/reissues/refunds for cancelled flights on Austrian Airlines/Lufthansa/SWISS tickets yourself in accordance with the Flight irregularities policy for business partners (OS/LH/LX).

Brussels Airlines INVOL rules apply to Brussels Airlines tickets.

Please note: The Flight irregularities policy and the INVOL rules only apply to flights which have already been cancelled.

All passengers are requested to check the status of their flight on the airlines' websites before setting out on their journey.

» austrian.com
» lufthansa.com
» swiss.com
» brusselsairlines.com
» eurowings.com