Flight cancellations to/from Tehran until 28 March 2020

Due to the ongoing unclear assessment of the security situation for the airspace around Tehran airport, Austrian Airlines and Lufthansa have cancelled all flights to/from Tehran (IKA) up to and including 28 March 2020. The flight cancellations have already been carried out.

Austrian Airlines Security and Lufthansa Group Security continue to evaluate the situation on site together with national and international authorities. As soon as detailed information is available, the Lufthansa Group airlines will decide whether and when flights to/from Iran can be resumed.

Part 1 – Lufthansa Group rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can have their ticket refunded free of charge. You are welcome to make refunds for cancelled flights on Austrian Airlines/Lufthansa/SWISS tickets yourself in accordance with the Flight irregularities policy for business partners (OS/LH/LX).

Brussels Airlines INVOL rules apply to Brussels Airlines tickets.

Please note: The Flight irregularities policy and the INVOL rules only apply to flights which have already been cancelled.