TWP 2505: Strike announcement by the trade union ver.di at Hamburg airport

The trade union ver.di has called a two-day strike at Hamburg Airport (HAM) from Thursday, 27 February 2025 0:00 a.m. to Friday, 28 February 2025 11:59 p.m.

There will be delays and extensive cancellations on all Lufthansa Group airlines flights to and from Hamburg on both days.

Travelers who are affected by an irregularity will be informed accordingly (provided the contact details are stored in the booking).

We ask passengers to check the status of their flight before setting out on their journey.

» Austrian Airlines flight status
» Brussels Airlines flight status
» Eurowings flight status
» Lufthansa flight status
» SWISS flight status
» Air Dolomiti flight status
» Discover Airlines flight status

Substitute transportation with Deutsche Bahn

In the event of a cancellation of a domestic Lufthansa flight (or a Lufthansa flight between Germany and Basel within two days before departure), travelers can exchange their flight ticket into a ticket with Deutsche Bahn free of charge. We recommend to make a reservation for this on the Deutsche Bahn website. Please note that the ticket is only valid on Deutsche Bahn trains on the day of issue and the following day.

Part 1 – Lufthansa Group rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can rebook once free of charge or have their ticket refunded.

• You are welcome to make rebookings/reissues/refunds for cancelled flights on Austrian Airlines/Brussels Airlines/Lufthansa/SWISS tickets yourself in accordance with the Schedule Change/Irregularity Policy for Travel Agents (OS/SN/LH/LX)
  
  
• You are welcome to make rebookings/reissues/refunds for cancelled flights on Air Dolomiti tickets yourself in accordance with the Rules for handling of long term schedule changes and short term schedule changes (re-bookings / reissues / refunds) in Travel Agency sales (EN)

Please note: The Schedule Change/Irregularity Policy only applies to flights which have already been cancelled or which have been automatically rebooked by the airline.

Important notes regarding short-term flight cancellations

In case of short-term flight cancellations within 48 hours (in select cases: up to 5 days) before departure, no (immediate) UN will be set in the PNR in all cases. In this case, you can do the rebooking/reissue without having to request a waiver.

» To the Factsheet „Notes regarding short-term flight cancellations“

Part 2 – Ticket waiver policy (TWP) for the rebooking/refund of flights which are not cancelled

» To the TWP 2505 (Version 2)

We apologize for the inconvenience caused by this announced ver.di strike. Lufthansa Group is not a collective bargaining partner in this dispute, but – like many other airlines – an affected party.