Weather-related flight schedule restrictions

fter the extreme weather situation of the past days with snow and freezing rain, the Lufthansa Group airlines expects flight operations to return to normal from today (Wednesday, 6 December 2023).

Nevertheless, there may still be isolated restrictions in the coming days, as some aircraft and crews are not yet in Munich and therefore cannot be deployed as planned.

We very much regret that many items of baggage did not reach their owners due to the weather conditions. The equipment for unloading and transporting suitcases was deeply snowed in and frozen over.

The airlines of the Lufthansa Group are now making every effort to forward the suitcases to their owners as quickly as possible.

» More about problems with your baggage

We ask passengers to check the status of their flight before setting out on their journey.

» Austrian Airlines flight status
» Brussels Airlines flight status
» Eurowings flight status
» Lufthansa flight status
» SWISS flight status
» Discover Airlines flight status

Important notes regarding short-term flight cancellations

In case of short-term flight cancellations within 48 hours (in select cases: up to 5 days) before departure, no (immediate) UN will be set in the PNR in all cases. In this case, you can do the rebooking/reissue without having to request a waiver.

» To the Factsheet „Notes regarding short-term flight cancellations“

Lufthansa Group rules for rebooking/reissue/refund for cancelled flights

Customers affected by a flight cancellation can rebook once free of charge or have their ticket refunded. You are welcome to make rebookings/reissues/refunds for cancelled flights on Austrian Airlines/Brussels Airlines/Lufthansa/SWISS tickets yourself in accordance with the Schedule Change/Irregularity Policy for Travel Agents (OS/SN/LH/LX).

Please note: The Schedule Change/Irregularity Policy only applies to flights which have already been cancelled or which have been automatically rebooked by the airline.

06.12.2023 16:06  CET